Watch out for the corprate con-trick called code-sharing.
I am in a Finnair plane. That was not what I booked. I very rarely book Finnair.
In fact, on this trip with four legs I have travelled with four different airlines, even though I booked a ticket with only one of them. When I booked, it said nothing about code-sharing. So much for transparency.
Code-sharing has been used by airlines for a long time but it is getting worse. As a lifetime globetrotter I know my airlines & what I prefer in relation to service levels,
punctuality, airplane types, comfort & price etc.
The airlines are ranked by various bodies & there are huge differences between them in relation to e.g. service levels.
So I buy a ticket, very conscious about what airline it is & what type of aircraft I will travel in.
The problem with code-sharing is that airlines sell a ticket including several airlines – without telling the customer.
The clients end up selecting a specific airline for a certain price, then they have to travel for the same price with another airline, in another (sometimes older) airplane type, with a considerably lower service level (believe me when I say that difference on long hauls is terrifying) & punctuality – for the same price.
Magic! The rabbit pulled out of a hat. For the airlines. Not for the customer. Not for me.
It should at least be fully transparent what you will get. So I as customer also can start de-selecting those airlines that do this too much. And I will start doing that. You should too.
This time I bought a ticket with the airline ranked #2 but I travelled with airlines ranked #9, #12 & #15.
I will not fly with the airline #2 again. You now lost me.
For the record, I have really nothing against Finnair. There are many worse, like SAS. It is just not my favorite.
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